Troubleshooting

7 topics in this section

Energy Loss Without Driving (Phantom Drain)

Battery Health Management

Battery Management System (BMS) Calibration

Location Data Issues

Tesla Virtual Key Issues

Car Restart & Power Cycling

Support & Contact

Get in Touch

Have questions about Teshub? Our team is here to help. Contact us for more information.

Contact Info

Email

info@teshub.app

Address

17 Green Lanes
London, N16 9BS

Troubleshooting

Energy Loss Without Driving (Phantom Drain)

Why does my Tesla lose energy when not driving?

What are the main causes of phantom drain?

How can Wi-Fi affect energy consumption?

What should I do if these measures don't solve the phantom drain problem?

Are there any known hardware issues that cause phantom drain?

Battery Health Management

How can I keep my car's battery healthy?

How should I charge my NMC battery (Long Range/Performance models)?

How should I charge my LFP battery (Standard Range models)?

Battery Management System (BMS) Calibration

What is the Battery Management System and why might it need calibration?

How do I know if my BMS needs calibration?

How do I calibrate my BMS?

How often should I calibrate my BMS?

Location Data Issues

Why don't maps appear correctly in my Tesla app?

How do I fix location data problems?

When should I expect location data to appear?

Tesla Virtual Key Issues

I clicked "Finish Setup" but the Tesla app doesn't open. What should I do?

I clicked "Add Virtual Key" on the Teshub app, but the message doesn't appear on the Tesla app. How do I fix this?

The Tesla app displays "You are not granted Teshub..." What's wrong?

The Tesla app shows "Unable to grant vehicle access..." or "Request timed out". How do I resolve this?

The Tesla app displays "Setup Phone Key and try again". What should I do?

Car Restart & Power Cycling

What should I do if my car is unresponsive or has software glitches?

Support & Contact

How can I get help with other issues or questions?

Get in Touch

Contact Info

Email

Address

Send us a Message